1. Tell me are you comfortable making cold calls?

I am comfortable making cold calls. I have found that some of my most interesting sales have been the result of a cold call, to someone who was rather unsure of their interest in my product at our first meeting.

2. What makes a sales person good?

I am very detail oriented, and that helps me in sales in many ways. I make sure that I know everything there is to know about the product I'm selling, so that I can answer any questions a customer may have to their satisfaction. I also like to know my territory in and out, and I like to find out about my customers personally, so I can better serve them.

3. Tell me what is more important, product or customer service?

The quality product comes first. When you are able to provide a consistently high quality product, you are providing the customer with the most important aspect of customer service, a superior product experience.

4. What interests you about sales position?

I'm an avid amateur golfer, and I find your company's products to be incredibly easy to use, and helpful to the average person. I believe selling something that I personally enjoy using so much makes me even more effective as a salesperson.

5. What you least like about being in sales?

I really enjoy being in sales, and I try to look at the whole package when assessing my likes and dislikes. While sometimes there is a difficult customer, or a company who doesn't stand behind their product the way I'd like, the vast majority of the time, I am happy to help my customers, and proud of the companies I represent. When there is a small problem, I really believe it just helps to keep me focused.

6. Tell me what you know about this company?

In my research about this company I discovered that you had started out over 100 years ago as a small brick and mortar retailer in Center City. As a family owned business, you had the savvy to grow in unique ways, and when the opportunity arose to go public in 1993, the decision was clear. Since then, the management has continued to make aggressive decisions, keeping your business in the forefront of its competition.

7. Tell me what you find most rewarding about being in sales?

The most rewarding thing about being in sales, for me, is the satisfaction of helping a customer to realize their goals. Once I had a customer who was restructuring her Children's Department, and needed to fill in a large number of books in the pre-teen section. We had a great time making selections together, and she was really pleased with the variety I was able to help her select.

8. What are your strengths and weaknesses in sales?

My greatest strength is my organizational ability. I like to plan out the sales cycle to the letter, and follow it through. My greatest weakness is related to my greatest strength, because I would say that when my plan needs to change, I can be a little bit inflexible.

9. Tell me what are your long term career goals?

I am interested in all aspects of the retail market, and see myself in the long term spending some time working in a variety of roles.

10. How you sell me this apple?

★ Be positive and enthusiastic
★ Emphasize the features that the interviewer will value
★ Be ready to sell
★ Be creative

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