Can you explain me a time when you had to deal with an unhappy hotel guest. How did you handle the situation?
Submitted by: MuhammadWhen presented with situational interview questions like this one, it's important to create a clear and concise answer that describes the problem you encountered, the steps you took to address it, and the ultimate solution. Stay positive and show that you learned something from the situation whenever possible.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Front Desk Agent Job Interview Questions And Answers
Top Front Desk Agent Questions
☺ | Explain me what does good guest service mean to you? |
☺ | Tell us suppose a guest asks you for local restaurant and entertainment suggestions. Where would you recommend if they were a single business traveler, young couple or family with children? |
☺ | Tell us how do you manage to be friendly at work when you have personal problems? |
☺ | Explain me what computer programs are you comfortable and familiar with? |
☺ | Tell us what do you do when you are a receptionist? |
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