Can you explain us about an experience you've had with a really irate customer. How did you handle it?
Submitted by: MuhammadEvery customer service rep is going to encounter customers who are upset. Great candidates should remain respectful while continuing to provide as high a level of service as possible.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Support Agent Job Interview Questions And Answers
Top Support Agent Questions
| ☺ | Explain me what do you enjoy about customer service? |
| ☺ | Can you tell me an example of a time you gave a customer great service? |
| ☺ | Tell us what types of customer service systems have you used in the past? |
| ☺ | Explain me about your ability to work under pressure as Support Agent? |
| ☺ | Why should we hire you as Support Agent? |
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