Explain me how do you respond when you do not know the answer?
Submitted by: MuhammadWhen you do not know the answer, tell the customer straightway that you don't know the answer instead of hitting around the bush. And ask them to wait till further assistance provided by your colleague or supervisor.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Help Desk Specialist Job Interview Questions And Answers
Top Help Desk Specialist Questions
| ☺ | Explain me do you really think that company or organization really needs a helpdesk? |
| ☺ | Please explain what motivates you for the help desk assistant job? |
| ☺ | Explain how you face the criticism? |
| ☺ | Explain me what is the difference between helpdesk and service desk? |
| ☺ | Explain me how do you keep your IT knowledge and skills up to date? |
Top Help Desk Categories
| ☺ | Desktop Interview Questions. |
| ☺ | IT Help Desk Interview Questions. |
| ☺ | Production Support Interview Questions. |
| ☺ | Computer Technician Interview Questions. |
| ☺ | Peon Interview Questions. |
