Explain me how you deal with the frustrated customer?
Submitted by: MuhammadThe first thing a help desk person must do is to try understanding the customer, also try to avoid the conflicts or any such things that disturbs the customer. Then you can confront with each other and try to solve the problem.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Help Desk Specialist Job Interview Questions And Answers
Top Help Desk Specialist Questions
| ☺ | Explain me do you really think that company or organization really needs a helpdesk? |
| ☺ | Please explain what motivates you for the help desk assistant job? |
| ☺ | Explain how you face the criticism? |
| ☺ | Explain me what is the difference between helpdesk and service desk? |
| ☺ | Explain me how do you keep your IT knowledge and skills up to date? |
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