Please explain if the customer is not satisfied with your service do you analyze your mistake or just move on to another customer?
Submitted by: MuhammadHelp desk associate responsibility is to give a satisfactory solution to their customer, and if the customer's problem is not solved then a follow up needs to be taken till the problem is not solved.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Help Desk Specialist Job Interview Questions And Answers
Top Help Desk Specialist Questions
| ☺ | Explain me do you really think that company or organization really needs a helpdesk? |
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| ☺ | Explain me what is the difference between helpdesk and service desk? |
| ☺ | Explain me how do you keep your IT knowledge and skills up to date? |
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