Tell me a time you had to disappoint a guest. What was the situation and how did you handle it?
Submitted by: MuhammadNot all guest problems can be solved. Hotel employers want to hire someone who can empathize and remain professional even when they're faced with an impossible task.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Front Desk Agent Job Interview Questions And Answers
Top Front Desk Agent Questions
☺ | Explain me what does good guest service mean to you? |
☺ | Tell us suppose a guest asks you for local restaurant and entertainment suggestions. Where would you recommend if they were a single business traveler, young couple or family with children? |
☺ | Tell us how do you manage to be friendly at work when you have personal problems? |
☺ | Explain me what computer programs are you comfortable and familiar with? |
☺ | Tell us what do you do when you are a receptionist? |
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