Tell us have you ever served a customer over live chat before, and what are some of the skills you might need in order to succeed as a live chat agent?
Submitted by: MuhammadNo, I have never served a customer over live chat before. I am a fast typer though-that's something that I imagine you need to succeed with live chat in particular.
Submitted by: Muhammad
Submitted by: Muhammad
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Top Support Agent Questions
☺ | Explain me what do you enjoy about customer service? |
☺ | Can you tell me an example of a time you gave a customer great service? |
☺ | Tell us what types of customer service systems have you used in the past? |
☺ | Explain me about your ability to work under pressure as Support Agent? |
☺ | Why should we hire you as Support Agent? |
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