What is the technical difference between Desktop Support & Help Desk?
Submitted by: AdministratorThe difference between desktop support and helpdesk are the following:
1. Desktop support is the one doing the troubleshooting on hand.
2. Helpdesk support is the one receiving the call and troubleshoot it remotely
Submitted by: Administrator
1. Desktop support is the one doing the troubleshooting on hand.
2. Helpdesk support is the one receiving the call and troubleshoot it remotely
Submitted by: Administrator
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