1. Tell us do you have a GPS?

Say yes if you do but also tell them you have an excellent sense of direction and you don't have any issue finding the location.

2. Tell us do you have your own car?

Not all delivery jobs require you own a car, but if you don't, tell the interview you have access to one through a family member.

3. Explain me what hours can you work?

Have a look at the hours of operation and try and be as flexible as possible. The more flexible you are with your hours the better chance you have to land the job.

4. Tell us why do you want to be a delivery driver?

Say you would like to work in a fast-paced environment and would enjoy working with people and a job as a delivery driver will allow you to do both.

5. What are your goals for the future as Delivery Agent?

A sense of purpose is an attractive feature in an applicant, so this question is designed to probe your ambition and the extent of your career planning. Your commitment is also under question but avoid blankly stating that ‘I want to be with your company'. Instead, describe how your goal is to continue to grow, learn, add value and take on new responsibilities in the future that build on the role for which you are applying.

6. Tell us what Are Your Professional Strengths as Delivery Agent?

Resist the temptation to lie and give the answer you think the company is looking for rather than an honest one. If you look at the job description, you will see what the organisation is seeking and should be able to tailor an answer using your real strengths.

It is important to be specific; for example, say ‘relationship building' instead of ‘team work'. You must follow up your initial answer with examples of how you have used these strengths in a work setting.

7. Tell us what Is Your Favoured Work Environment?

It should go without saying that your answer should be an environment similar to that of the company you're looking to join. In order to give a good answer, you need to do some research to determine the company's work culture. Look through its social media accounts and look for information on company/employee relations.

A great strategy is to show up early for the interview and observe how employees interact with one another. Ask some of them about the company culture and take note of their response time; a quick answer is usually a positive sign.

8. Explain me are you working for an online meal ordering delivery service?

Today, many restaurants participate in online meal ordering and delivery services.

If you are driving for an online meal ordering service tell the interviewer the truth but let them know you will not have any issues managing your priorities.

9. Explain me do You Have Interviews With Other Companies?

Don't worry; the recruiter will expect you to have other interviews lined up. After all, you were impressive enough to be called in for an interview by them right? The purpose of this question is to ensure your career aims are consistent. So if you are being interviewed by an accounting firm, they don't expect you to have interviews with a construction company as a bricklayer!

A little bit of sucking up does no harm however so mention that their company is your #1 choice. You can even say you haven't applied to other firms yet for that very reason. If you do have other interviews lined up, provide examples that are:

☛ Relevant: Related to the job you're currently applying for.
☛ Highly Rated: Interviews with companies that are held in high regard in the industry.
☛ Consistent: Stick to companies in the same industry.
☛ Successful: Don't mention rejections!

10. Why should we hire you as Delivery Agent?

Think of this question as an opportunity to summarise your experience, skill set, and passion for the job and company. Your interviewer is essentially asking you to give your personal sales pitch, so take the time to explain why you're qualified to do the work and deliver great results (a combination of skills and achievements), how you can support the interviewer and the broader business in their goals, and why you'll be a great cultural fit.

11. What Was Your Greatest Professional Challenge & How Did You Cope?

While most people work well under ‘normal' conditions, the recruiter will want to know how you deal with a crisis. As above, use the STAR method to give a quick, clear and informative answer:

☛ Situation: Your team had a presentation at a corporate event but Mark was running late.
☛ Task: You had less than 20 minutes to come up with a solution.
☛ Action: You asked Tara to step in and speak in Mark's place.
☛ Result: Tara gave a great presentation and the company picked up 4 new leads.

12. Tell me what Is Your Ideal Job?

As tempting as it is to open up about your dream of being a movie star, don't mention anything that isn't related to the job at hand. Instead, look to connect your answer with the vacancy. The main reason for this question is to see how motivated you really are and whether or not you will be happy working at the company.

The best answer is one which references certain elements of the role you're currently applying for. For example, you can say your ideal job is one which involves lots of interaction with people if the existing opening is in the customer service industry.

13. Explain me what did you like/dislike about your last role?

The interviewer is trying to find out your key interests, and whether the job on offer has responsibilities you will dislike. Focus on what you particularly enjoyed in your last role and what you learned from it, drawing parallels to the new role. When addressing what you disliked, be conscious not to criticise your last employer. Choose an example that does not reflect on your skills (such as company size) or that reveals a positive trait (such as your dislike for prolonged decision making).

14. Tell us how would you deal with heavy traffic?

Pull over and call the customer that the delivery will be late.

16. What is your greatest strength as Delivery Agent?

Delivery drivers get very busy at times so saying you work well under pressure is a great answer.

17. Please Explain Something About Yourself?

This seemingly innocuous question is often an interviewer's opening gambit. It is such a straightforward query that applicants regularly fail to prepare and end up in a muddle. As is the case with your CV, keep things short and sweet.

Take this opportunity to describe your achievements and skills to date. A good strategy is to try the Past-Present-Future formula which basically means:

☛ Present: Start by telling the interviewer what you're doing at the moment.
☛ Past: Then move on to your previous roles. Mention the skills and achievements picked up that relate to the current role.
☛ Future: Finally, outline why you are excited at the prospect of working for the company.

The key here is to be relaxed and don't be afraid to tell stories and anecdotes, as long as they are relevant. Remember, the recruiter already has your CV and wants to know more about you.

18. Explain me why Are You Leaving Your Current Job as Delivery Agent?

This is one of the most crucial interview questions. Rule #1 is to NEVER speak ill of current or past employers. Instead of saying something negative, look to reframe your answer and make it sound positive. For example, if a former employer hires lazy staff and gets rid of good workers, you can say something like “I believe I am better suited to working in a company where there is a deep sense of loyalty on both sides and where employees are encouraged to grow.”

If you have been fired from a previous job, you'll have to come clean. In most cases, a simple “Unfortunately I was let go” followed by a discourse on what you learned from the experience is sufficient.

19. Fresh Delivery Agent Job Interview Questions:

☛ Why are you interested in this position?
☛ Are you familiar with the products we sell?
☛ Which of our products is your favorite?
☛ Why do you want to be a delivery worker?
☛ This job requires time management skills. How well do you manage your time at work?
☛ Do you have experience working unsupervised?
☛ Describe a time you worked well on a team.
☛ How flexible is your schedule? Would you be able to work weekends? Nights?
☛ Are you comfortable around dogs and other pets?

20. Professional Driving Job Interview Questions:

☛ Do you have a clean driving record?
☛ Do you have car insurance?
☛ Have you ever been in a car accident?
☛ Do you have a vehicle you can use to make deliveries?
☛ What driving and delivery experience do you have?
☛ How comfortable are you driving within a 50-mile radius of this area?
☛ This position will require you to work in all weather conditions such as rain, cold, snow, wind, etc. Will you be able to meet this requirement?
☛ What would you do if you got lost while driving for us?
☛ What would you do if you got into an accident while driving for us?
☛ How do you stay focused while driving for long periods?
☛ How comfortable are you with driving in unfamiliar areas?
☛ How would you describe your sense of direction?
☛ Would you consider yourself physically fit? Are you able to lift moderate amounts of weight?

21. Logistics Based Delivery Agent Job Interview Questions:

☛ What kinds of long-haul equipment have you used?
☛ How do you maintain good communication with dispatchers and schedulers?
☛ How do you feel about a slip-seating setup?
☛ Has anyone ever suspected you of falsifying your driver's logs?
☛ How do you stay focused when you're on the road for long periods of time?

22. Basic Delivery Agent Job Interview Questions:

☛ Why are you interested in working as a driver for our company?
☛ How much experience do you have as a professional delivery driver?
☛ Describe a time you accidentally gave a coworker incorrect information. How did you resolve it?
☛ What would you do if you were not responsible for a traffic violation, but were pulled over by a police officer?
☛ What would you do if you got into a car accident during a delivery?
☛ How well do you know this area?

23. Transportation and Logistics Based Job Interview Questions:

☛ How do you define great customer service?
☛ Describe your customer service experience.
☛ Describe a stressful customer service experience you have handled in the past.
☛ What would you do if a customer was dissatisfied with your service?
☛ A customer pays you with a 20-dollar bill, but owe you 14.67. How much change do you give them?
☛ If your delivery required a signature, and the recipient was not available at the time of delivery, how would you handle the situation?

24. Professional Delivery Agent Job Interview Questions:

☛ How much cash handling experience do you have?
☛ How would you handle a customer who is upset about a late delivery?
☛ A customer gave you $20.00 to pay their $12.67 bill. How much change should they receive?

25. Tell us what are your weaknesses as Delivery Agent?

Interviewers are not naïve – they know that candidates are not going to reveal their worst traits in an interview. But with this question, they can see if the candidate possesses self-awareness, the ability to deal with adversity, and a desire to learn and improve. It's just as important to be able to talk about your failures as your successes – and it can even work to your credit.

Again, the skill in answering this question lies in your ability to turn a negative into a positive. Try to be honest in naming a shortcoming you are genuinely working on – but not one that would impact excessively on your ability to perform in the role. For example, having a fear of public speaking would probably not be a deal-breaker for someone applying to be an actuary, but it might be for someone applying to be a company's PR rep.

Providing that public speaking isn't absolutely vital to the role, you could talk about the time you had to give a presentation at work but got excessively nervous, forgot what you intended to say and lost your audience halfway through. This experience highlighted that this was something you really wanted to improve on, so you enrolled in a Toastmasters course and have been trying to practise as much as possible, speaking up in meetings and putting your hand up to present whenever the opportunity arises. Because of your efforts, you are now far more comfortable and effective in your presentations, and have received feedback from your manager on how much you have improved.

26. Tell me if the item you delivered cost 29.56 and the customer gave you 50 how much change would you give?

To make change, all you have to do is take the price of the product and count up to the amount the customer gave you.

The answer is $25.00.

28. Explain me what made you want to apply for this job?

This question allows the interviewer to gain some insight into your motivations – an incredibly important consideration when hiring new employees. They will be looking for candidates with the right motivational fit for their organisation.

Candidates need to explain what excites them about the role and the company – it could be the opportunity for professional growth, or that the company culture aligns with your values and provides a chance to make a meaningful contribution. Highlight the fit between your needs and theirs, and remember that it's not only about you and what you want, but about mutual benefit.

This question also provides an opportunity to show how much you know about the organisation and how it is positioned in the industry based on your previous research. Has the company been in the news lately, what new products and campaigns have they launched, what results have been published in their latest annual report and what are the larger industry trends? Refer to specific aspects and highlight the skills and expertise you can bring to this context, while impressing with your in-depth knowledge and preparation.

29. What Is Your Greatest Professional Achievement To Date?

Proving that you have a track record of success will take you one step closer to being hired. The STAR method (Situation, Task, Action, Result) works wonders when answering this and a number of other interview questions. Use it to tell the story of your achievement:

☛ Situation: I was a Junior Analyst.
☛ Task: I was asked to take charge of the invoicing process.
☛ Action: Within a month, I streamlined the process.
☛ Result: A reduction of 10% on invoicing errors and 15 man-hours saved that month.

30. Please explain why do you think you are you the best person for this job?

Here, the interviewer wants to know how you are uniquely placed to meet their needs – more than anyone else. It's your job to convince them, and you need to provide a compelling case.

This is your opportunity to really sell yourself and leverage your personal brand. Emphasise your unique selling proposition and how your skills, experiences and motivations perfectly match the needs of the business. Every organisation wants people who can help them solve their problems and achieve their goals – so show that you really understand the role, the business and its challenges, and articulate how your experience and skills will help them solve their problems.

For instance, “As you are starting to embark on digital transformation within your business, you need someone who can effectively manage the process and its challenges. That is something I have particular strength and experience in, as I led a large and complex digital transformation project in my last role that encompassed technical integration, process digitisation and employee enablement, all while ensuring a seamless customer experience. If you need a strong project manager with the technical and stakeholder management skills to lead your digital transformation, I'm the person for the job.”

31. Explain me how would you deal with an upset customer?

☛ I would apologize for any inconvenience and see if there was any way to help the customer fix the issue.
☛ State you would not let that person bring you down and not affect future deliveries.

33. Tell us what is the most difficult situation you have faced at work?

The interviewer is trying to find out your definition of ‘difficult' and whether you can show a logical approach to problem-solving. Select a tough work situation that was not caused by you. Explain the way you approached the issue, including the actions you took and the solution you applied to overcome the problem. Give your answer with the air of someone who takes setbacks and frustrations in your stride, as part of the job.

34. Tell us where Do You See Yourself in 5/10/20 Years?

It is important to remember that hiring someone is an investment for an organisation and they only want candidates likely to stick around. The cost of training new staff is enormous so a high employee turnover is capable of financially crippling an organisation. When answering this question, you need to show that you're ambitious and are prepared to seek out your career goals with this company.

Overall, you need to let the recruiter know that you've set realistic career goals, have motivation and the job opening aligns with your ambitions and growth. While you can admit to not knowing precisely what the future holds, be sure to state that working for the company will play a big role in helping you decide.

35. Please explain why Do You Want To Work At [Company Name]?

As this is known to be a predictable question, the interviewer will expect you to be well prepared. This means demonstrating knowledge of the company and the role you are applying for. Obviously, you also need to tie in your skills and interest in with this information.

To really impress the interviewer, mention some aspect of the organisation that it prides itself on; this could be its client base or training for example. Again, there is a fairly simple strategy you can use:

☛ Show Enthusiasm: It's not enough to be excited; you have to show why you're delighted at the prospect. In most cases, your research won't need to extend beyond reading the company's website.
☛ Align Experiences & Skills With The Job: Look to pinpoint the main duties within the role and show how you can use your skills and experience to do a great job. Focus on a couple of relevant abilities only as you will get plenty of chances to discuss your talents throughout the interview.
☛ Look to Connect the Role with Your Career Path: Here, you need to demonstrate that the role makes sense in terms of your career. For best results, give off the impression that you're interested in staying for the long term rather than using the position as a stepping stone.