1. What is DNR?

Do not resuscitate. This is a specific order not to revive a patient artificially if they succumb to illness. If a patient is given a DNR order, they are not resuscitated if they are near death and no code blue is called.

2. Tell us how do you handle dramatic coworkers?

It's good to be able to demonstrate your ability to remain professional with both customers and colleagues. A dramatic coworker can be challenging to work alongside. You can answer this question by giving examples of times you've been particularly patient, efficient, and communicativein order to problem solve effectively.

3. What is IBD?

Inflammatory bowel disease. A name for two disorders of the gastrointestinal (BI) tract, Crohn's disease and ulcerative colitis

4. Explain me how do you deal with patients who refuse to listen to you?

There is no other way to deal with them but to be patient and explain to them that you are saying something for their benefit only. Polite manners and friendly approach always works.

5. What is D/C or DC?

Discontinue or discharge. For example, a doctor will D/C a drug. Alternatively, the doctor might DC a patient from the hospital.

6. What do co-workers say about working with you as Patient Care Technician?

Short, positive statements that illustrate the feedback your coworkers have given you are the most efficient way of answering this pharmacy interview question. For example, “My colleague Sue nominated me for an employee recognition award for my communication skills” is a better answer than “My colleagues seem to like me.”

7. How do you handle difficult aggressive customers as Patient Care Technician?

As part of the job, some customers may become agitated or aggressive. A strong ability to be empathic, and good communication and interpersonal skills can help resolve customer conflicts. This question should be answered with a description of strategies you use to manage aggressive customers. Certainly, providing an example would be a plus.

8. What is DTR?

Deep tendon reflexes. These are reflexes that the doctor tests by banging on the tendons with a rubber hammer.

9. What is BSO?

Bilateral salpingo-oophorectomy. A BSO is the removal of both of the ovaries and adjacent Fallopian tubes and often is performed as part of a total abdominal hysterectomy.

10. Please explain what do you deem to be your most challenging experience in patient care?

The most difficult are usually elderly patients who do not listen to reason and are quite tricky to handle. But I enjoy managing them utilizing my persuasive power – this is my strongest trait.

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