Explain how do you deal with a customer in a stressful situation?

Submitted by: Muhammad
You may meet a lot of customers who may be stressed or angry. You should know how to tackle such situations.

When asked about this question, be confident to answer it. Give an example where you had to face a difficult person and describe how you handled him/her. Your answer should elaborate on your maturity and diplomatic skills.
Submitted by: Muhammad

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