Tell me what does good guest service mean to you?
Submitted by: MuhammadHospitality is all about customer service, so you're just as likely to get this question when you apply for an administration position as when you're after one at the front desk. While the answer is common sense, a good way to make a memorable impression is to work language from the hotel's own marketing materials (such as their website) into your response.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Front Desk Representative Job Interview Questions And Answers
Top Front Desk Representative Questions
| ☺ | Tell us how long will you work for Hotel ABC if you’re hired? |
| ☺ | Suppose a guest asks you for local restaurant and entertainment suggestions. Where would you recommend if they were a single business traveler, young couple or family with children? |
| ☺ | Explain me how long will you work for our hotel if hired? |
| ☺ | Tell us what do you think are the responsibilities of the receptionist in hotel? |
| ☺ | Explain me what makes a good receptionist? |
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