Tell us how you deal with the frustrated customer?
Submitted by: MuhammadThe first thing a help desk person must do is to try understanding the customer, also try to avoid the conflicts or any such things that disturbs the customer. Then you can confront with each other and try to solve the problem.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Front Desk Representative Job Interview Questions And Answers
Top Front Desk Representative Questions
| ☺ | Tell us how long will you work for Hotel ABC if you’re hired? |
| ☺ | Suppose a guest asks you for local restaurant and entertainment suggestions. Where would you recommend if they were a single business traveler, young couple or family with children? |
| ☺ | Explain me how long will you work for our hotel if hired? |
| ☺ | Tell us what do you think are the responsibilities of the receptionist in hotel? |
| ☺ | Explain me what makes a good receptionist? |
Top Help Desk Categories
| ☺ | Desktop Interview Questions. |
| ☺ | IT Help Desk Interview Questions. |
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