Personal Care Assistant Interview Question:

Explain me a time when you went above and beyond the requirements for a patient?

Submitted by: Muhammad

I always try to exceed the expectations of both my employer and the clients. It's the best way how to make the clients satisfied, as well as it helps me feel the personal satisfaction from doing my job. For example, I had two clients that had Cerebral Palsy (CP) and a daughter age 7, they were raising on their own. So it was difficult finding other Home health aides to fulfill their needs. So for six months, I stayed at their home with them and gave them 24 hour care, which after my regular paid hours. I volunteered. So, that they didn't have to worry and that they could remain independently in their homes until they found extra help. But I still today don't see it as I was going above and beyond my job. If I had to do it again today, I would in a minute.
Submitted by: Muhammad