Explain me a time you provided excellent customer service?
Submitted by: MuhammadEmployers look for candidates that can do their jobs well, while keeping the customers happy. Recall a past situation where you went above and beyond to give great service.
"A customer came in looking for a product she saw online, however we did not carry it in stores. I apologized and explained that our store inventory differed from our online inventory. I showed her a similar product in our store that she could purchase. As well as offering her the option of free express shipping on the online product just in case she was sold on that specific one. I allowed her to choose whichever was most convenient for her to show we were willing to do whatever it took for her to leave a happy customer."
Submitted by: Muhammad
"A customer came in looking for a product she saw online, however we did not carry it in stores. I apologized and explained that our store inventory differed from our online inventory. I showed her a similar product in our store that she could purchase. As well as offering her the option of free express shipping on the online product just in case she was sold on that specific one. I allowed her to choose whichever was most convenient for her to show we were willing to do whatever it took for her to leave a happy customer."
Submitted by: Muhammad
Read Online Hospital Cashier Job Interview Questions And Answers
Top Hospital Cashier Questions
| ☺ | Explain me how would you handle an angry customer? |
| ☺ | Tell us do you prefer working alone or as a part of a team? |
| ☺ | Tell us has a large amount of money ever come up missing at your past employment? |
| ☺ | Tell us do you have any experience of cash balancing and amounts reconciliation? |
| ☺ | Suppose if a bill is 19.46 and the customer give you a hundred dollar note, what would be the change? |
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