Explain what do you know about the centre/company/role?
Submitted by: MuhammadYou are not required to be an expert on the organisation or role, but a genuine interest and basic understanding is expected. If you are working with a recruitment consultant then they should be able to provide you with extra details and assist with preparation.
In addition, look for and use press releases, corporate and social websites. Ring the call centre to see how they handle your call: do they offer 'up-sell', 'cross-sell', how was the service? Read the job description to prepare for this question, a few key facts or some knowledge show a genuine interest and commercial awareness.
Submitted by: Muhammad
In addition, look for and use press releases, corporate and social websites. Ring the call centre to see how they handle your call: do they offer 'up-sell', 'cross-sell', how was the service? Read the job description to prepare for this question, a few key facts or some knowledge show a genuine interest and commercial awareness.
Submitted by: Muhammad
Read Online Delivery Job Interview Questions And Answers
Top Delivery Questions
| ☺ | Tell us any projects or tasks that were primarily undertaken because of your efforts? How successful were they? |
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| ☺ | Tell me what is your biggest achievement? |
| ☺ | Tell me how creative are you in comparison to your colleagues, i.e. in managing, developing, encouraging and motivating your team? |
| ☺ | Tell us what have you done to promote great customer service? |
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