What is STAR Technique?
Submitted by: MuhammadThis is also sometimes known as SOAR, where Task is replaced by Objective.
☛ Situation: Describe the situation.
☛ Task: Describe what task was required of you.
☛ Action: Tell the interviewer what action you took.
☛ Result: Conclude by describing the result of that action.
Be positive about your actions throughout your response and do not make up an example as you will not come across as believable. If you cannot think of good examples instantly, ask the interviewer for a moment or two to think about the question and then give your answer.
Submitted by: Muhammad
☛ Situation: Describe the situation.
☛ Task: Describe what task was required of you.
☛ Action: Tell the interviewer what action you took.
☛ Result: Conclude by describing the result of that action.
Be positive about your actions throughout your response and do not make up an example as you will not come across as believable. If you cannot think of good examples instantly, ask the interviewer for a moment or two to think about the question and then give your answer.
Submitted by: Muhammad
Read Online Delivery Job Interview Questions And Answers
Top Delivery Questions
| ☺ | Tell us any projects or tasks that were primarily undertaken because of your efforts? How successful were they? |
| ☺ | Explain what are the key factors which make a successful call centre? |
| ☺ | Tell me what is your biggest achievement? |
| ☺ | Tell me how creative are you in comparison to your colleagues, i.e. in managing, developing, encouraging and motivating your team? |
| ☺ | Tell us what have you done to promote great customer service? |
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