What is a closing ability?
Submitted by: AdministratorBeing able to close with a customer means being able to end the conversation with confirmed satisfaction (or as close to it as you can achieve) and with the customer feeling that everything has been taken care of (or will be).
Getting booted after a customer service call or before all of their problems have been addressed is the last thing that customers want, so be sure to take the time to confirm with customers that each and every issue they had on deck has been entirely resolved.
Submitted by:
Getting booted after a customer service call or before all of their problems have been addressed is the last thing that customers want, so be sure to take the time to confirm with customers that each and every issue they had on deck has been entirely resolved.
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Read Online CSR (Customer Service Representative) Job Interview Questions And Answers
Top CSR (Customer Service Representative) Questions
| ☺ | List some customer service skills that matter? |
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| ☺ | Why should you have an ability to "Read" customers? |
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