What is an ability to handle surprises?
Submitted by: AdministratorMaybe the problem you encounter is not specifically covered in the company's guidelines, or maybe the customer isn't reacting how you thought they would.
Whatever the case, it is best to be able to think on your feet but it is even better to create guidelines for yourself in these sorts of situations.
Submitted by:
Whatever the case, it is best to be able to think on your feet but it is even better to create guidelines for yourself in these sorts of situations.
Submitted by:
Read Online CSR (Customer Service Representative) Job Interview Questions And Answers
Top CSR (Customer Service Representative) Questions
| ☺ | List some customer service skills that matter? |
| ☺ | Why should we hire you as customer service representative? |
| ☺ | Why should you have an ability to "Read" customers? |
| ☺ | What have you learned from mistakes as the customer service representative? |
| ☺ | What is an ability to handle surprises? |
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