How are acting skills important for a CSR?
Submitted by: AdministratorEvery great customer service rep will have those basic acting skills necessary to maintain their usual cheery persona in spite of dealing with people who may be just plain grumpy.
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Read Online CSR (Customer Service Representative) Job Interview Questions And Answers
Top CSR (Customer Service Representative) Questions
| ☺ | List some customer service skills that matter? |
| ☺ | Why should we hire you as customer service representative? |
| ☺ | Why should you have an ability to "Read" customers? |
| ☺ | What have you learned from mistakes as the customer service representative? |
| ☺ | What is an ability to handle surprises? |
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