What is attentiveness?
Submitted by: AdministratorThe ability to really listen to customers is so crucial for providing great service for a number of reasons.
Not only is it important to pay attention to individual customer interactions (watching the language/terms that they use to describe their problems), but it is also important to be mindful and attentive to the feedback that you receive at large.
Submitted by:
Not only is it important to pay attention to individual customer interactions (watching the language/terms that they use to describe their problems), but it is also important to be mindful and attentive to the feedback that you receive at large.
Submitted by:
Read Online CSR (Customer Service Representative) Job Interview Questions And Answers
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