What role does a attitudinal loyalty play in customer experience?
Submitted by: Ali Hassan SiddiquiResearch shows that attitudinal loyalty plays the biggest role in customer loyalty. If customers have a positive emotional outlook towards the customer experience, especially when measured against a competitor, they are more likely to buy from you and become loyal (repeat purchases).
Submitted by: Ali Hassan Siddiqui
Submitted by: Ali Hassan Siddiqui
Read Online Customer Experience Job Interview Questions And Answers
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