When contacting supplier references, which questions should I ask that will elicit worthy information about the vendor?

Submitted by: Administrator
When checking supplier references, you need to collect as much information as possible to help you make a wise decision. You should interview at least three references and engage them in conversation. Verify all the information you already have about the supplier. Find out the scope of the project and how long the contract was for.

The following are some questions that could help you make an informative decision:

► Were you pleased with the work performed?
► Would you do business with this supplier again?
► How long have you been doing business with this supplier?
► What do you like best about the work performed?
► What do you like the least about this supplier?
► Is there anything about the work performed that you were not happy with?
► Was the contract completed on time?
► Was the supplier helpful and timely when responding to your questions?
► Were there any unexpected expenses or additional costs unrelated to change orders?
► Were there any unexpected delays unrelated to change orders?
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