If you had to turn down a request from a valued client, what would you do?
Submitted by: AdministratorBe well-mannered; try to explain the situation to the client; adhere to company's policies; try to remain reliable to customer.
Submitted by: Administrator
Submitted by: Administrator
Read Online Customer Service Job Interview Questions And Answers
Top Customer Service Questions
| ☺ | Can you tell me about a time when you did some thing extra, which was not part of the routine activities assigned to you, but you did it for the benefit of the customer? |
| ☺ | If you had to turn down a request from a valued client, what would you do? |
| ☺ | Explain with an example, how would you handle a situation where a customer is asking for something, which is not in the interest of the company or which would violate a policy of the company? |
| ☺ | How do you handle negative feedback from very angry clients? How do you respond to him/her? |
| ☺ | Can you explain how you contact or initiate communications with customers? |
Top Business and Economics Categories
| ☺ | Taxation Interview Questions. |
| ☺ | Economics Interview Questions. |
| ☺ | Accounts Receivable (AR) Interview Questions. |
| ☺ | General Ledger Interview Questions. |
| ☺ | Fixed Assets Interview Questions. |
