Flight attendants or cabin crew (also known as stewards/stewardesses, air hosts/hostesses, cabin attendants) are members of an aircrew employed by airlines primarily to ensure the safety and comfort of passengers aboard commercial flights, on select business jet aircraft, and on some military aircraft.
► Attend preflight briefings on details of the flight
► Ensure that adequate supplies of refreshments and emergency equipment are on board
► Demonstrate the use of emergency equipment
► Ensure that all passengers fasten their seatbelts
► Serve, and sometimes sell, beverages, meals, or snacks
► Take care of passengers' needs
► Assist passengers with special needs
► Reassure passengers during flight, such as when the aircraft hits turbulence
► Administer first aid to passengers, when needed
► Direct passengers in case of emergency
flight attendants attend a safety briefing with the pilots and lead flight attendant. During this briefing, they go over safety and emergency checklists, the locations and amounts of emergency equipment and other features specific to that aircraft type. Boarding particulars are verified, such as special needs passengers, small children traveling as unaccompanied or VIPs. Weather conditions are discussed including anticipated turbulence. Prior to each flight a safety check is conducted to ensure all equipment such as life-vests, torches (flashlights) and firefighting equipment are on board, in the right quantity, and in proper condition. Any unserviceable or missing items must be reported and rectified prior to takeoff. They must monitor the cabin for any unusual smells or situations.
The most visible aspects of a flight attendant's job may be safety demonstrations and serving refreshments to passengers, but the position actually carries a considerable amount of responsibility. A flight attendant acts as an ambassador between the airline and its customers by making passengers feel comfortable during the flight. Flight attendants are also effectively the administrative staff on board the aircraft, responsible for the reporting and inventory work that keeps a flight running smoothly. Their most important duty, however, is seeing to the safety of everyone on board.
► Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
► Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and/or schedules.
► Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
► Assist passengers while entering or disembarking the aircraft.
► Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
► Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
The In-flight Institute is the ONLY online Flight Attendant training school in the world that is used by airlines right here in Canada and airlines around the world.
Our member airlines gain a great advantage by selecting pre-qualified candidates from our database. This enhances the quality of their candidates while decreasing their classroom training time. The In-flight Institute provides up to 80% of the required regulatory knowledge that you need to fly; the airline will provide the rest.
If you are serious about becoming a Flight Attendant you can improve your chances with a certificate from the In-flight Institute. If you are interested in working with any of our preferred member airlines then you MUST have a certificate of completion exclusively from the In-flight Institute.
Preparation is the mother of your success however your first priorities before you spend any money are twofold.
First up is to ask yourself two questions:
► Do I really want to be a Flight Attendant?
► Am I prepared to do what it takes?
If you answered yes to both of these questions then the second priority is to do something about it. Now's your time to get serious about getting your dream of the ground and into the air and it's what this site is all about. My passion as I sit here and write the information you are reading right now is to help you in any way I can to get your dreams take flight.
While any training is advantages if your previous work experiences involving life skills or customer service are limited, the required specific airline flight attendant training will be provided by your new employer.
Typically this will take 4 to 6 weeks depending of course on the airline that you apply to. There are flight attendant training schools and on-line training sites that offer intending flight attendants, programs and courses that are very often expensive and are not recognized by any airline.
The choice is totally yours. You can attend one or two day courses and spend anything up to $350 for the privilege and you can even spend $4000 to $6000 for a 10 to 11 week course although I don't really recommend any of these courses. Many of the skills and competencies really should be gained by your work and life experiences.
A medical evaluation is required to ascertain a standard of health required to perform the duties of a flight attendant and to be able to cope with the aviation environment. Some specifics will be your ability to adjust to the pressure changes that you will experience every day.
This includes having healthy and 'normally' operating Eustachian tubes of your inner ear that equalize pressure as you ascend and descend on every flight. Most people will have absolutely no problem with the ability to equalize pressure. Similarly your sinuses must be able to cope with such pressure changes.
Common to many employers, not just those who recruit flight attendants are criminal history checks. This means that you will have to obtain a police check. Sometimes an employer will ask for your State of residence check only but don't count on that ever being replicated. The standard is for you to obtain and pay for a Police criminal history check for your country of origin.