1. Can you tell me about a situation where you used your imaginative skills to solve a very difficult problem?

Job seeker's answer should shows that they can think “out of the box” and not be afraid to try new things.

2. How do you use customer feedback? How do you develop a new system or work process while always keeping the customer's response well in mind?

Job seeker should be able to establish a relationship between work procedures and services to customer; should have ability to develop new processes of work, using response of customers, as an effective tool of reference.

3. Do you think that technology can help to achieve better efficiency at work? And can you give me an example to explain your thinking?

Job seeker should be open to try and accept new technologies which will achieve better performance, more efficiency, and possible innovations.

4. What are the methods and systems you think should be changed in your current organization to achieve higher efficiency at work? How? Why?

Candidate should be able to find improvement potentials in systems and methods of work, yet keeps organizational policies in mind. Looking for someone that notices detail and can come up with creative solutions.

5. Do like doing things in a new way? Do you think it is worth it?

Job seeker should be eager to experience new things and to try new approaches.

6. How many things (like systems, methodologies, standards etc) were changed at your last job because of your suggestions? How did it benefit the company?

Applicant should seek new solutions and ways of doing things in a better more effective way; can suggest improvement to methods and systems to achieve more efficiency.

7. What are some things that you may change in the near future about your style of working? And why?

Job seeker should want and like to keep improving working methods on a regular basis to achieve better efficiency at work.