How would you handle if you are in a company and the company is not serving the needs of the customers?
Submitted by: AdministratorBase on the quality of the job, you need to understand the products, services and systems and you should observe the actions from both sides, the company's point of view as well as (more important) the customer's.
Submitted by:
Submitted by:
Read Online Customer Service Job Interview Questions And Answers
Top Customer Service Questions
| ☺ | Can you tell me about a time when you did some thing extra, which was not part of the routine activities assigned to you, but you did it for the benefit of the customer? |
| ☺ | If you had to turn down a request from a valued client, what would you do? |
| ☺ | Explain with an example, how would you handle a situation where a customer is asking for something, which is not in the interest of the company or which would violate a policy of the company? |
| ☺ | How do you handle negative feedback from very angry clients? How do you respond to him/her? |
| ☺ | Can you explain how you contact or initiate communications with customers? |
Top Business and Economics Categories
| ☺ | Taxation Interview Questions. |
| ☺ | Economics Interview Questions. |
| ☺ | Accounts Receivable (AR) Interview Questions. |
| ☺ | General Ledger Interview Questions. |
| ☺ | Fixed Assets Interview Questions. |
