Tell me about your career goals in customer service?
Submitted by: AdministratorLevels of career goals:
You are not sure about your goals, then answer:
I'm rather busy with my duties and goals of the Company, as a result, I have not focused much on my long-term personal goals.
Submitted by:
You are not sure about your goals, then answer:
I'm rather busy with my duties and goals of the Company, as a result, I have not focused much on my long-term personal goals.
Submitted by:
Read Online Customer Service Job Interview Questions And Answers
Top Customer Service Questions
| ☺ | Can you tell me about a time when you did some thing extra, which was not part of the routine activities assigned to you, but you did it for the benefit of the customer? |
| ☺ | If you had to turn down a request from a valued client, what would you do? |
| ☺ | Explain with an example, how would you handle a situation where a customer is asking for something, which is not in the interest of the company or which would violate a policy of the company? |
| ☺ | How do you handle negative feedback from very angry clients? How do you respond to him/her? |
| ☺ | Can you explain how you contact or initiate communications with customers? |
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