Tell me what are your biggest strengths in customer service?
Submitted by: Administrator☛ Identify which you are good at: Knowledge, Experience, Skills, Abilities.
☛ Prepare a list of your strong points.
☛ Review the recruitment requirements: You should review carefully the recruitment requirements to know for sure which requirements are the most important to the employer.
☛ Make a list of your strong points in your resume/cover letter: List and describe your strong points in your resume and cover letter orderly. You should make descriptions to those points in your resume.
Submitted by:
☛ Prepare a list of your strong points.
☛ Review the recruitment requirements: You should review carefully the recruitment requirements to know for sure which requirements are the most important to the employer.
☛ Make a list of your strong points in your resume/cover letter: List and describe your strong points in your resume and cover letter orderly. You should make descriptions to those points in your resume.
Submitted by:
Read Online Customer Service Job Interview Questions And Answers
Top Customer Service Questions
| ☺ | Can you tell me about a time when you did some thing extra, which was not part of the routine activities assigned to you, but you did it for the benefit of the customer? |
| ☺ | If you had to turn down a request from a valued client, what would you do? |
| ☺ | Explain with an example, how would you handle a situation where a customer is asking for something, which is not in the interest of the company or which would violate a policy of the company? |
| ☺ | How do you handle negative feedback from very angry clients? How do you respond to him/her? |
| ☺ | Can you explain how you contact or initiate communications with customers? |
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