What is B.P.O ?
Submitted by: AdministratorB.P.O. Means Business Process Outsourcing which deals with CRM ( Customer relationship management.). IN the BPO call are made & receive. It can be inbound or outbound. it is just like a help-desk where customer query are solve. It is basically link between the customer & its company..Main motive is customer satisfaction.
Submitted by: Administrator
Submitted by: Administrator
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