1. Do you know how do you motivate employees?

Say many people think money is a great motivator but that is not always the case. I always make sure I take the time to praise my team members for a job well done.

2. Tell me why do you want to be a general manager?

Say you enjoy the challenge and think you can learn a lot by managing a $1 million+ business. You can also state you enjoy mentoring and coaching others.

3. What are your salary expectations as Manager Bakery?

We have the average salary around $45K. With the upper salary being $70K and lower range 32K. If you live in a city with a high cost of living shoot high. If you don't feel comfortable stating a salary you can always flip the question and ask what is the range.

4. Explain what opportunities will I have to learn and grow?

Does the company offer formal or informal mentoring and coaching? Does it invest in continued education or professional training? Great companies want to hire people who are dedicated to personal and professional growth. Show your hiring manager that continued development is important to you.

5. Tell me have you ever had a rude customer? How did you deal with them?

In customer service, you will sometimes come across customers who are rude, complain, or cannot be pleased. Talk to the hiring manger about your customer service philosophy, and how you go about handling rude customers.

6. Tell me what do you like most about working here?

This question can be a breath of fresh air to HR reps who primarily answer questions about benefits (which are valuable questions, don't misunderstand). Asking an HR employee what they like about the company tells them you care about the company's culture and that you care about the opinion of someone whom you might not work with directly.

7. Tell us what are the expectations about managing workflow?

Virtually every company has enough work to keep everyone busy 24 hours a day, seven days a week. In practice, everyone gets to go home at the end of the day. How do you know when you are done for the day? What are the expectations around working on weekends and responding to emails outside the normal working hours?

8. Tell us do you feel that your opinions count?

Having an opportunity to contribute is one of the key indicators of job satisfaction and team performance. If your hiring manager feels heard, appreciated, and valued for his or her input, chances are the same will translate into your position.

9. Tell us how would you measure my success, and what could I do to exceed your expectations?

I like this question because it addresses expectations in concrete terms. Beyond stock descriptions of good communication and analytical skills, what does excellence look like for that position?

10. Tell us what is your company's customer or client service philosophy?

While you might be able to find a canned response to this question on the company's website, it'll be useful -- and possibly eye-opening -- for you to hear it more candidly from an employee. How the company treats its customers could end up informing your decision to join if you are offered the job, especially if you're applying for a job where you'll be communicating directly with customers.

Download Interview PDF