Communication Skills Questions and Answers

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Communication Skills Questions and Answers: Submit Your Question

Q - 1 How to communicate effectively?

Ans- Effective communication is a learned skill, it is more effective when it's spontaneous rather than formulaic. A speech that is read, for example, rarely has the same impact as a speech that's delivered (or appears to be delivered) spontaneously. Of course, it takes time and effort to develop these skills and become an effective communicator. The more effort and practice you put in, the more instinctive and spontaneous your communication skills will become.

Q - 2 Tips for effective listening?

Ans- If your goal is to fully understand and connect with the other person, listening effectively will often come naturally. If it doesn't, you can remember the following tips. The more you practice them, the more satisfying and rewarding your interactions with others will become.
★ Focus fully on the speaker
★ Avoid interrupting
★ Avoid seeming judgmental
★ Show your interest

Q - 3 What you do when someone is deliberately giving you vague, dissembling, or even obstructive information, which hinders your ability to complete a task?

Ans- Applicant's should be capable of determining what information is correct. By clarifying with a superior or researching they work around the obstruction. They should try to bring the conversation to a satisfactory conclusion, but always have the best interests of the company in mind.

Q - 4 How you deal with situations when others are finding it hard to communicate effectively with you?

Ans- Candidate should have the ability to use their listening and interviewing skills to clarify issues and make points easier to understand. They should be able to influence the conversation in a way that allows other people to effectively communicate; should not be impatient.

Q - 5 Tell me about an incident when you had to listen attentively in order to act quickly enough to meet a deadline?

Ans- Answer should show that applicant has good listening skills and that they are a dependable person who responds accurately to the central issues.

Q - 6 Are you capable of getting to bottom of a situation, when some one is incapable of communicating what they really mean? If so how do you achieve this?

Ans- Applicant should be able to understand work-related language, be able determine what a co-worker is trying to say, and be intuitive in recognizing human emotions.

Q - 7 Described an example of a time when you had to ask direct questions to bring out diverse opinions on a central issue?

Ans- Job seeker should have the skills to convince others to fully participate in a discussion and help them expand on their ideas.

Q - 8 Suppose if your credibility is compromised, what steps do you take to rectify the situation?

Ans- Candidate should know that they need to strengthen their bargaining power and educate themselves on all issues involved. This will give them an effectively stronger position.

Q - 9 Described about an occasion when you withheld your own opinion, and tried to obtain the opinion of others, and why was this action important?

Ans- Applicant should know that as a team player the views of others are important. The ideology of the phrase "There is no 'I' in team" should be represented. Ego and/or narcissism should not be a trait applicant expresses.

Q - 10 Which last occasion that you were given an assignment to develop your mediating skills, and what was the conclusion?

Ans- Candidate should actively seek assignments to develop their mediating and negotiating skills.

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