1. Tell me do you pay attention to detail?
Yes of course, Sir. I have had an eye for detail since childhood. Perhaps, that is why I did exceptionally well in Boy Scouts team. I managed to save my team many a times on various excursions. Of late, my eye for detail enabled my present organization to track down issues related to inventory management.
2. What specific thing about this position you wish to talk about?
Absolutely! What are the three top goals, priorities and results you would first like to see accomplished in this role?
Clearly, the interviewee has stated his trait for attention to detail and further confirmed his commitment to action as well. By doing so, he has not only proven that he has an eye for detail but he happens to be much more aware too.
3. Do you know what are your responsibilities as a sales assistant?
The main task of an assistant is to interact with customers around the store. The assistant answers any queries they might have, locates products on the shelves and explains how to use the products for best results. The goal is to try to make the customer's experience in the store as easy and efficient as possible.
4. Do you know what are the most important characteristics of a great sales assistant?
Thorough understanding of the products, including how they work, the differences between them and how they are cataloged is crucial. At the same time one must be able to interact with customers in a friendly and efficient manner. Good memory, quick thinking, basic math, and customer-oriented communication skills are among the most important qualities.
5. Tell me how you maintain order in your department?
Sales assistants keep the counters stocked, orderly, and clean. They put price tags where necessary. They can usually also arrange products on the shelves in such a way as to promote sales. In addition, they might create special signs which make products easier to find and promote sales as well.
Any sales assistant has experience keeping the shelves stocked with products at all times. Assistants do not typically order merchandise themselves. But they scan inventories and catalogs continuously and inform senior personnel when stocks are low.
7. Tell me were you ever in charge of training new personnel?
If you can say yes on any level, discuss any such experience, even if you only trained a few persons to perform basic tasks. Do not exaggerate, but be confident and precise. Any training you were involved with serves to demonstrate good managerial skills.
Answer should show that you will guess or settle for a solution that isn't optimum.
9. Which stressful work situation you've experienced and how you handled it?
Answer should be one of your toughest situations so you can show your skill level and how you are the best person for the position.
10. Describe a position where your problem solving skills were regularly tested?
Answer should show you problem solving skills in a positive light and promote your analytical skill level.
11. What decision you made that if you had to do it again you would do differently?
Your answer should be honest and it should show you are not above making mistakes and learning from those mistakes.
12. How you handle yourself when you are stressed or under pressure?
Answer should show how you are able to work under stress and how you don't crack under pressure.
Answer should be very specific so that the interviewer can get a real feel for your skills
14. Describe significant types of decisions you've had to make in your previous job?
Provide a quick list of your top decision making practices.
15. Tell me what process you follow when you solved problems?
Answer should specifically outline your steps.
16. Describe a time when you had to quickly analyze a situation and make a quick decision?
Answer should show you are capable of making sound decisions on the fly without becoming frazzled.
Answer should highlight the toughest problem you are working on. This will show patience and determination and that you understand not all problems can be resolved quickly.
18. How to describe a reason effectively?
Use various types of reasoning (e.g., inductive, deductive, etc.) as appropriate to the situation.
19. How to use systems thinking?
Analyze how parts of a whole interact with each other to produce overall outcomes in complex systems.
20. How to improve analytical/problem solving skills?
Improve the analytical problem solving skills using these steps.
★ Identify the reason of the process.
★ Analyze what customers, managers, etc. anticipate the process will deliver.
★ Identify the workings of the process, and the requirements of the resources.
★ Explore various methods of measuring the effectiveness and efficiency.
★ Examine ways you can improve the process.
★ Review the implications of these improvements and the consequences
★ Determine the best option based on resources available.
★ Solve different kinds of non-familiar problems in both conventional and innovative ways.
★ Identify and ask significant questions that clarify various points of view and lead to better solutions.
★ Use a wide range of idea creation techniques (such as brainstorming).
★ Create new and worthwhile ideas (both incremental and radical concepts).
★ Elaborate, refine, analyze, and evaluate ideas in order to improve and maximize creative efforts.
★ Demonstrate imagination and curiosity.
23. How to implement innovations?
Act on creative ideas to make a tangible and useful contribution to the field in which the innovation will occur.
24. How to collaborate with others?
★ Demonstrate ability to work effectively and respectfully with diverse teams.
★ Exercise flexibility and willingness to be helpful in making necessary compromises to accomplish a common goal.
★ Assume shared responsibility for collaborative work, and value the individual contributions made by each team member.
Demonstrate the ability to interpret, recognize, appreciate, and understand information presented through visible actions, objects and symbols, natural or man-made.
