Explain about the cost efficiencies you introduced in your last job?
Submitted by: MuhammadDiscuss how you identified the opportunity for cost saving and how you implemented appropriate measures to improve operational efficiency. Examples include:
☛ cross training employees to handle different functions
☛ scheduling employees according to call and query volumes
☛ introducing new technologies and applications
☛ providing information via an interactive website or other digital channel
Submitted by: Muhammad
☛ cross training employees to handle different functions
☛ scheduling employees according to call and query volumes
☛ introducing new technologies and applications
☛ providing information via an interactive website or other digital channel
Submitted by: Muhammad
Read Online Manager Call Center Job Interview Questions And Answers
Top Manager Call Center Questions
| ☺ | Please explain what is your preferred management style? |
| ☺ | Explain me what solutions have you employed in response to customer service problems you identified? |
| ☺ | Tell us what sort of issues you expect to handle as a manager and how you’d do it? |
| ☺ | Where do you see yourself in 5 years as Manager Call Center? |
| ☺ | Explain me how would you manage your time and objectives in your role? |
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