Explain important goal you had to set and tell me about your progress in reaching that goal. What steps did you take?

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The recruiter didn't hear what they were looking for, so more detail. OR: use yet another example in a totally different context. Both of the prior examples were physical. Use an example where another skill set is involved like public speaking, learning how to use Outlook.

Answer with Example: "You know, 3 years ago, I didn't know how to use Outlook. The job I was working wasn't technology dependent, but I knew I needed to learn this skill if I wanted to get ahead. I literally laid out a plan. I was going to learn how to use AOL mail because it was free. I created two accounts and just practiced back and forth. Then I signed up for a course at the community center, which was only 25.00 for Outlook. They had 3 classes and my ultimate goal was to get through all three. Turns out that the AOL mail pretty much got me through the first class and I wasn't until the 2nd class that I was introduced to new topics. By the third class, I was thinking about Excel. I am proud of what I accomplished. It might not be much to some, but for me, I view it as an investment."
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