Explain me an example of how you have managed an under-performing staff member?
Submitted by: MuhammadWhat process did you follow to understand the reasons for the poor performance, gain commitment to the need for change and resolve the issues?
Approaches include developing a program of required actions for the team member to follow, providing training, coaching and mentoring, allocating necessary resources.
Submitted by: Muhammad
Approaches include developing a program of required actions for the team member to follow, providing training, coaching and mentoring, allocating necessary resources.
Submitted by: Muhammad
Read Online Manager Call Center Job Interview Questions And Answers
Top Manager Call Center Questions
☺ | Please explain what is your preferred management style? |
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☺ | Where do you see yourself in 5 years as Manager Call Center? |
☺ | Explain me how would you manage your time and objectives in your role? |
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