Tell me two of your technicians aren't getting along, and customers are starting to notice. How you do handle the situation?
Submitted by: MuhammadPharmacists are often in a management role and need to be able to supervise their technicians. A good pharmacist will be able to manage their employees and any conflicts that arise. What to look for:
☛ Management ability
☛ Interpersonal Skills
☛ Conflict resolution
I would schedule a time to speak with both technicians before the pharmacy opened. I would have each of them explain their grievances to the other and then work towards a solution. I would let them know their behavior was unacceptable and in the future, if they had a problem with a co-worker, to bring it to me so we could work it out. I'd also tell them any further public disruptions could potentially lead to disciplinary action.
Submitted by: Muhammad
☛ Management ability
☛ Interpersonal Skills
☛ Conflict resolution
I would schedule a time to speak with both technicians before the pharmacy opened. I would have each of them explain their grievances to the other and then work towards a solution. I would let them know their behavior was unacceptable and in the future, if they had a problem with a co-worker, to bring it to me so we could work it out. I'd also tell them any further public disruptions could potentially lead to disciplinary action.
Submitted by: Muhammad
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